[Events 2.0] Select different field options for different ticket types

[PeterT4965]

Events 2.0 Registration form setup > Beta Specific Ticket Types lack full customization and need additional work.

Scenario: You have three tickets and need different Registration form fields for each ticket. The Show and Hide option does not work to select the desired fields for each of the three tickets. Legacy Events properly handled this customization. 

Also, we need to be able to add fields to the Contact Information section, not just First name, Last name, and Email address. 

[MichaelP385]

They should be!  And another suggestion - make it possible to have different fields below different ticket types.  IE, my event is a golf event.  For single registration, I need first and last name.  But for a foursome, I need all four names.  But it will only allow me to have 1 first and last name field under full foursome ticket.

[CynthiaS354]

the fields cannot be customized adequately for multiple players to be registered for our event. spent over an hour on the phone with support yesteday. they see that there's a problem but no idea given as to when they might fix this. And our event registration link is now live. SO SO SO FRUSTRATING

[KelliF1]

It would be nice to have the opportunity to set up specific registration forms for profiles.  Example profiles would be Speaker, Sponsor, Exhibitor. Participant, Guest.  This way those individuals would only see customized registration form when they registered. 

[user33288]

We are trying to use the new Events system for creating campaigns.  We are experiencing several issues with the new version.  To start with, it appears that you can only create one form that will contain all the custom fields from both the Primary Contact and Each Attendee categories.  There does not appear that you can create different type of attendee registration forms - its all or nothing.  Do I have this correct? Why cant we have different types of attendees that might register for a specific event? 

[OSUEngineering]

I am new to Constant Contact, but I am guessing that there isn't a way to add fields to the primary contact only, and then a different set of fields for attendees? We have graduates able to bring up to 7 guests... we need information on the graduate (their major, etc), but for the guests, we only want first and last name and email. This isn't possible, is it?

[user33288]

To OSU engineering

You are correct. It is currently not possible.  This is one of the BIG problems with this new system.  In addition, the Primary Contact information is repeated on each form.  Why can't it be defaulted to the contact information from the event basics screen?   There is some key functionality that is missing from this new version.  Very less that desirable analysis went into this product version.

[liagoloff]

I assume this issue remains unresolved? It's a pretty frustrating one. For my event I have Adult Tickets and Kid Tickets. For Adults I need their name and email address. For kids I need their name and age. This seems like pretty basic functionality that is missing. 

[JessB8]

Hello! I am also experiencing this issue. I limited my event to two ticket types and attempted to Show/Hide different fields based on the dropdown list showing ticket types. I would save the event but only one ticket type would maintain its customizations. The other ticket type would collect bare minimum information. 

Any headway on solving this issue, Constant Contact Team? 

Thanks for your help! 

[EvaD520]

First let me say I am a paper crafter who offers 3 card classes in my home over one weekend. Different people come to each of the 3 time slots.

I just did my first event form a couple days ago and encountered several things that I think need fixing. 

Landing page link to view what I'm talking about

1) on the Landing Page that is created I was asked to put in a date of the event. Well I put a date range because of the 3 classes going over Sat & Sun. Why not some flexibility there to spell out that I offer 3 sessions and times that my customers can choose from or be able to turn that feature off.

2) Also on the landing page I had to create a Canva graphic that showed the 6 cards that the classes would be making that went at the top of the landing page, so there was no place where could I put my logo, name or banner that I normally use. I thought showing your "brand" is a big thing these days.

Registration Page Link to view

3) On the actual registration page there is the same Date and time problem that is confusing to my customers as I mention in #1. I would like to be able to turn that feature off when I am offering multiple classes.

4) I would have loved to be able to put photos of my cards individually into the registration page which would have been faster than having to go make something in Canva. I can put individual photos in a free google form, why not here where I'm paying for this service?

Thanks for any help you can provide on these issues.