Going away mad

[MatthewS7555]

I am very disappointed that you wouldn't work on me with some sort of refund of my unearned months. I understand it is your policy not to refund pre-paid accounts but sometimes special circumstances arise and you could have helped with a prorated refund charging me full price for the months I did use. That would have been fair to all involved. I will actively tell people not to use Constant Contact.

[Frankie_P]

Hi @MatthewS7555 thank you for sharing this feedback with us. This information on your experience has been passed along to our Billing Support for assistance. One of these agents will contact you directly with any further updates.