Product Ideas

We would love there to be an auto separation feature. For instance If we have an email campaign we want to send to 16,000 people but do not want to send them all at once. It would be nice to be able to make one campaign then be able to upload that 16,000 contact list and then be able to say, send out in batches of 2,000. Or any size batch. Then after that be able to schedule the dates for each batch that is automatically pulled.    Currently we have to pull our 16,000 contacts from our software system and export to Excel. Then we have to manually separate the contacts into different excel sheets of 2,000 contacts per sheet. Then we have to individually upload those 8 excel sheets and create 8 Contact lists here in Constant Contact. Then after that we have to make and schedule 8 separate email campaigns and assign each list to different campaigns. It is a nightmare for us.  ... View more

For sending a previously sent out email to a new contact or to a new list, please create an instant "CLEAR CHECKED BOXES" button, in the Select Lists section, so that I do not have to constantly UN-check the boxes, to send to a new contact or to a new list.  Thank you! ... View more

It would be great if we had more undo/redo options to make creating formatting WYSIWYG editor more resilient. We've had a few cases where content blocks were accidentally undone, and autosaved, or there was more undone than we had wanted that wasn't noticed, and new content was added, making the removed content impossible to recover. We can write our text in another doc and paste over, and often we do, but formatting has to be done within the Constant Contact WYSIWYG. For this, it should be more resilient.   Feature request -Is it possible to add a different type of save to make the editor more resilient? -An autorecover version like Microsoft Word that doesn't actually save over the last user save without prompting/user permission.  -A running list of edits that can be turned on and off out of order, like in Photoshop. -A version history like in Google Docs that is timestamped.   Thank you for considering   ... View more

Please give us some more formatting capability.    Let's start with the easiest: copy format... it would save so much time, not having to make manual changes to every part of the email that I want to change the formatting for.   Blank line formatting - to be able to make a blank line the font size I want so that I can manage the visual impact that line spacing allows you.  Having a different amount of line space after a section heading vs between paragraphs, etc.   There are more, but that's a good place to start.  Thanks ... View more

I built a win-back automation today and created several emails just the way I want them (created one email twice because the first one was based on an old template I didn't realize wouldn't work in the automation - who knew?). Then I went to activate the automation, and I keep getting an error saying that there are no actions in the "Yes" paths. That is how I want it. All of the decisions are based on whether or not a customer has made a purchase since the last step. If they have, all is well and we'll engage them some other way. If not, then we want to send an email to reach out again. Your system is forcing me to add steps that I don't want just because you think there should be something in the "Yes" path. On top of that, I have used all the available steps for our plan level, so in order to add these steps that I don't want, I have to remove steps that I do want. How absurd is that?   Let me build the automation the way I want it and don't force me to add steps where I don't want them.  ... View more

I have created an email as an automation mistakenly. Now I need to change this to a normal email but then I have no way to reuse the email created. Im forced to create a new email ... View more

Once I have sent an event email invitation, allow me to see the email. Seems like right now the only way to do that is to copy the email.  If I want to use the same headings, added text and background for my follow up email to non-registrants I would like to be able to copy the event email invitation and re-send it will a new subject line and some added text about "last chance..." ... View more

Hi There, It would be lovely if we could get a mobile preview of our emails for users who have set their phones to "dark mode".  ... View more

I know the Footer information for unsubscribing and the sender needs to be there when a campaign is actually sent out.   However, after we send out a campaign, we include the link on our website so people who arent subscribed through constant contact can still see our mailings when visiting our website.   Up until September, there was nothing in the footer, not even the constant contact logo.   Starting in October, both the email address for the person logged into constant contact is displayed there as well as the sender.   Since this email is just for review and not actually sent out to anyone, this information does not need to be there and I would request that it be removed in a future update.    The footer for emails that are actually sent out to people can stay. Hope that makes sense. After you send an email campaign, click on the Email Link and scroll to the very bottom and you will see what i mean. ... View more

On previous platforms I've worked with, when sending an email, there was an option to click a box that said, "Don't send to someone who's received an email in the past 24 hours (or however long you wanted it to be)". This option was great as it excluded people from receiving, say, a campaign or sales email, who had only just gotten a welcome email that day. This was helpful so people don’t get emailed too many times in a short period of time. Can you add a feature like this, please? ... View more

Hi, I'm aware that you have a heatmap feature, however it only shows the click. It would be nice to see a heatmap of how much of an email a subscriber actually scrolls to read. This will help with optimization. ... View more

I create a lot of my graphics outside of Constant Contact. Once I have uploaded all of my images to your site, I would like to be able to input them into my email in bulk instead of placing them one by one. Please make this change as I waste a lot of time putting in images manually one by one.  ... View more

We often work comparing campaigns but CC doesn't allow you to open many pages into a new browser tab. For example, if you're in an automated series campaign, you can't just open each email into a new browser. You have to go back to the beginning and do 3 clicks (usually the server is painfully slow) to get to open all the emails in the drip.  Thank you for your consideration.  ... View more

When scheduling an email to be sent at a later date I would like the ability for the author to receive a reminder 24 hours prior to the scheduled send time.  This would be helpful to ensure that the email is in fact ready to be sent.  I have had numerous emails go out before I wanted to because I forgot I scheduled them in advance. Thank you.  ... View more

It would be awesome if the A/B results could be locked in at the time the winning email is sent so that I can check back later to get a sense of what the difference was. As it stands now, I have to check immediately when the winning subject line is sent to get a sense of what the numbers were at that time. As a counter point, I've checked several hours into the future after a winning email is sent and the numbers have changed such that the winner is no longer the winner and I have no idea how close it was at the time mark.   This is important for many reasons. For one, it's a burden on my time if the A/B test is 12 hours or longer because it's just an extra task to always need to check and manually track. Second, being able to track the change over time is important. So, being able to see the fixed winning numbers and then check back after another 12 hours to see how much more things have changed can help us know how better to schedule these A/B test times.   The bottom line is that I can't trust the numbers from a historical perspective because they continue to change. I appreciate the need to view the changes, but it would be really helpful if locked numbers that existed at the time of send could be shown as well. ... View more

Hi,   I have been with constant contact for a few decades.   You used to have an option in Calendar View to access past years. In the past few days this option is no longer available. It has been very helpful to me because I need to access campaigns from years past. Could you please restore this option?   Thank you! ... View more