Brand Favicon

[LoriE52]

Brands need to identify themselves in emails because it increases the open rate.  PLEASE get this option SOON!

Thank you,

Lori Eaton

[William_A]

Hello @LoriE52 ,

This isn't something we control. Receiving email clients will display the image you have associated with your email address, if you're using self-authentication. If you don't have an image set for your email address, on your email client / domain host side, then it won't show. Some email clients, depending on their default or the receiving contact's settings, won't display favicons. 

In either regard, favicons for sending/receiving emails isn't something that can be managed within the system.