Product Ideas

Dear Constant Team. please unsubscribe Set up of payment .due to COVID-19.we closed.Please refund new invoice ,i was email 2 times but failed . Address not found Your message wasn't delivered to info@constantcontact.com because the address couldn't be found, or is unable to receive mail. LEARN MORE ... View more

Your pricing based on contacts is not good for my company. We have multiple target groups. For my online I have 15,000+ and my local sales is only 1000+, so your plan becomes crazy expensive. Some moth we send none and other companies like sendinblue or mailjet are just smarter about their pricing. Sorry started to want to use your company again but have to cancel again. ... View more

When I call customer service from an android phone, Reservoir place is what pops up. I looked and it seems like that is where you are located so it's probably pulling that info from Google maps. Not sure what you can do about it but it would seem more professional/assuring for the customer calling to know that they are indeed calling Constant Contact.  ... View more

Thank you!!! Love love love it!! ... View more

I wish your company responded to an idea based on its merit, not primarily based on how many other people took the time to ask for the same thing. People often suffer the absence of something without speaking up! ... View more

It would be nice to know the source of the new subscriber. Did they sign up as a result of the email newsletter or a social post, or from the button on the facebook page. I'm very curious to know this! ... View more

Good day.. We are a nonprofit organization working with youth and have been utilizing Constant Contact since August 2019. Please let us know how Constant Contact feels about increasing the number of account users for the $65/month Email plan. Thank you for your consideration! 🦉 ... View more

Please don't be afraid to say, "The answer to your question is no." You act as if no one has asked the question. Have a "Sorry, folks, these features don't exist (yet or will never) in Constant Contact. Glad you asked, though." Time is valuable! ... View more

I was with a company called Royaltie, it's and all in one campaign program, however their email program is not up to par. However what they did have and I would love to see it here on Constant Contact is a Zoom support. ... View more

hi -- i work on emails for about 20 people at a time. it would be great while in the create email view to scroll to the next campaign without having to hit Campaigns go out of that email and then select the next email in your queue. it would save me so much time!!! thanks for listening.  ... View more

I have been used to scheduling emails using the Calendar View. Due to the volume of emails that I send out (when things are normal again), this view is MUCH easier than using the List View. Since you recently changed your format, the List View has become the default for scheduling emails. This means that every single time that I schedule an email I have to click on the Calendar View AGAIN to go back to that view so that I can schedule the next one. This repeats over and over and over. Right now, because of the virus situation I do not have that many emails to schedule so it is not that irritating, but when we get back to normal and I am scheduling a LOT of emails each week, having to click on Calendar View between every one of them will get very irritating. Isn't there a way to make Calendar View the default for those of us who prefer it over List View?? ... View more

Please provide explicit exits from all screens. It seems that the only way to exit many steps is to escape (ESC)  ... View more

I went on the wrong site. I do not own a business. Was trying to find my personal account balance. ... View more

  I received an email this morning addressed to Derrick. I’m not sure who Derrick is however, I really don’t appreciate getting his emails and I’m not quite impressed with your customer service if you send the wrong emails to the wrong people!! We have no one named Derrick that works for us.   Patti Skelton ... View more

I thought this was for contact with my Priest! This is a scam ... View more

i WANT TO OPT OUT OF THE COVID 19 INFORMATION. LIKE MOST PEOPLE I AM OVERLOADED WITH IT AND DONT NEED TO BE REMINDED OF IT BY CC. PLEASE TAKE ME OFF THE LIST NOW. ... View more

Seems that a number of companies have started automatically tracing back all the links in emails. This makes the click reports pretty useless. Results are swamped with this. ... View more

I hung up yesterday because i have better things to do then remain on hold. maybe turn off your LIST REVIEW screening so CC isn't holding people up. we do have things better than being on hold for the SECOND day in a row. Why don't you call us when you have time? That is what many other companies do. we get to move about our day, you call us based on the order in which we called. THAT'S what you can do for YOUR CUSTOMERS!!!!!!!!! Rediculous!! ... View more

I have a tendency to import PDFs designed in Adobe or Canva because I find the templates difficult to manipulate. Pictures and text should be truly drop and drag for placement. I hate the constraints of the Build - I battled for 15 minutes yesterday to put 3 images in a row next to each other - CC refused to allow! ... View more