Product Ideas

I think they are limited to constantcontact.com domains now. We want URLs we give out for our events to say mdarc.org not constantcontact.com ... View more

Its silly to have to tag every single link manually with utm codes for Google Analytics.  Can you just create a setting either at the account level or the campaign level to turn on GA utm code tagging?  Lots of other email software tools have this.  I am very surprised that Constant Contact does not.  Thanks. ... View more

Hi,   I've been using constant contact for years and am a very happy customer until this morning when I realized the website has been updated and am having difficulties creating a segment.   For example: When I create a segment- I target contacts on my lists, when the dropdown comes up to select which lists I'd like to target they are NOT in alphabetical order! This makes things very hard and time-consuming considering I have over 200 lists & 400 tags that I will need to choose from.   The previous version was fantastic and was always in alphabetical order on the dropdown to select any lists/tags. This is ESSENTIAL to my business and I don't believe I will be able to use contact contact any longer if this feature can't be improved to what it once was. I hope this can be fixed.    Thank you.  ... View more

More customization with fly-out and inline email sign up form. It looks like a spam form with its basic blocky style that is not able to truly be customized to each companies brand. ... View more

Hello! It would be awesome if you could make the Ticket Inventory Report Exportable like the rest of your reports seem to be.  That would be very helpful! Thanks! ... View more

We desperately need an option to disable completed event URLs. I understand that the event page states "registration has ended for this event" but the problem is these events are still showing up across the web in searches. We hold an annual event and if someone googles the event the old registration pages come up along with the new ones. We need to be able to disable to old pages to avoid confusion and frustration. There is also no way to edit the landing pages to update contact information or insert links to the new events to help direct individuals to the correct pages.    There is no reason these urls need to be active forever.    Thank you ... View more

When you ask me to correct an error on my sending page, it would be very helpful if the error spot was highlighted in red. Thanks to your great customer service I was able to find, correct and schedule my email.  Thanks. ... View more

This is a follow-up to my 5/22/24 call to Tech Support today.  I deleted the contacts who have never opened ANY email in the past year, but your tools do not currently allow me to delete anyone from 2016 - 2023.  This would be a great feature for us "old timers" who have been with you for many years. ... View more

Provide an audit log when Contact Details change.  Log should include time stamp, original value, updated value, source of change.   Example:   Time Stamp | Original Value | Updated Value | Source 05/22/24 13:13 | origemail@e.com | updatedemail@f.com | update profile form ... View more

I made the move from to Constant Contact and one feature that I really need and it is missing is the ability to set up email automations and set specific days of the week at which the emails should be sent out.    For example, in my business I have one educational campaign that consists of two emails per week that go out on Tuesdays and Thursdays, it is a series of 28-30 emails total.    Ideally, I will be able to register new contacts manually, or coming from FB ads, and regardless of when those contacts get on my database I want them to get on that automation and receive those emails only on Tuesdays and Thursdays. Starting from email 1 on the automation.    This is important to me because I am trying to schedule certain topics for specific days of the week. Without this feature there won't be any organization and contacts may receive more than one email on any given day, and none when they are supposed to, etc.    Would it be possible to add this feature?  ... View more

It would be great to see and understand traffic that are going to my event landing page, are we getting only views and no clicks, if I have low reg numbers are they even getting to registration or is my landing page not engaging enough, etc. As a paid product, there is very little additional insight you offer for events that will help users in their respective space. As a non-profit, we are driven by data to ensure we are spending appropriately and the lack of information on the successes and the flops is very disheartening.  ... View more

I wish there was a way to add a user or two at a per month rate vs having to upgrade to a plan that is double the price for only 2 additional users. ... View more

Address field: Uttarakhand India - you abbreviate as UT. Should be UK ... View more

The CC search bar is the most inconsistent and ineffective search bar I've encountered... not only is it hit or miss whether it works on any given day, but even on days it does "work", you can literally copy and paste a campaign name verbatim and it won't show up in the search results, even though you were just looking at/editing it not 30 seconds ago. The same can happen when searching with a partial name.   The search itself should also include the Deleted folder by default as those organizations with multiple users on the same account can sometimes delete campaigns by accident.   We've chatted with Support several times on this over the last couple of years, but the functionality hasn't improved. Very frustrating for organizations that generate dozens of campaigns each day! ... View more

When an email is already selected in the "From" and "Reply To" dropdowns, the list should open up/auto-scroll (not sure of right terminology) to the already selected email address rather than automatically starting at the top of the dropdown list. See example below where dropdown starts at beginning of list rather than pre-selected email address.      ... View more

We would like users to only see campaigns they have created. It get's confusing when multiple people create different campaigns.  ... View more

We would like the ability to build a multi-channel campaign ourselves where we can schedule emails and texts without AI doing it for us. There are certain events, like meetings, it would be helpful to send an email and a text so everyone receives the information. If these could be organized in one place and done on one page it would be much more effective for us. ... View more

If there isn't a way, I'd love one to quickly show all links within an email. Sometimes, I use one as a base and make changes - but forget to change a link or don't realize I set one to, for example, a photograph.  ... View more

It would be crucial to please have an option to have an upload "Suppression List" for our emails please! To exclude certain individuals from multiple lists. It makes it so much easier if we had this option rather than tagging/filtering out individuals who already engaged with previous emails that I would like to resend again. Or manually removing them from a list or even having to create a new list to suppress/exclude those engaged individuals.    ... View more