Product Ideas

It would be crucial to please have an option to have an upload "Suppression List" for our emails please! To exclude certain individuals from multiple lists. It makes it so much easier if we had this option rather than tagging/filtering out individuals who already engaged with previous emails that I would like to resend again. Or manually removing them from a list or even having to create a new list to suppress/exclude those engaged individuals.    ... View more

Hello, I was trying to create a Save the Date and I wanted to add my own border design. I had found a free border using clip art, but Constant Contact doesn't allow that. Is this something that can be added in the future?   Thank you,   ... View more

I think this would be a very, very valuable and simple addition to add:   add a personalized note before sending a quick-send single email from a template as a "one-off" ... View more

I'm really not sure if this is applicable because I can't see behind the curtain and how CC operates. I just wanted to inject the idea of allowing people to simply edit and change the type of trigger within the email during the editing/path building process.   For example, before I understood how to select the option to add/remove contacts to a list to have them receive emails, I created a welcome email but completely built out the path following a proven email campaign workflow template, with time delays and conditional splits and content for all the emails. In this scenario it would have been really great to be able to make a copy of that path and simply change the initial trigger option instead of having to build out an entirely new path because it would potentially save me hours of time.   I tried to make a copy of a path though and when I clicked the button to do that the screen did not indicate in any way that it was responding so I kept clicking and now have nearly a dozen welcome campaign that I can't use or get rid of. That is a separate issue from what I'm discussing here but they are also kind of tied together because I learned it is possible to easily create a huge mess when copying campaigns just because the initial trigger action wasn't able to pivot from a welcome path trigger.     Going on day three of having to rework the previous two weeks of setup and content generation and it would have been preferable to avoid the situation altogether. 😕   For context, I am a brand new premium user with no background in marketing.  ... View more

The new Events calendar downloads do not include links for getting into the event - pretty pointless feature to have if it doesn't contain the pertinent event details.  ... View more

Hi! Your videos are very informative. Could you please add an option for captions? Thanks. ... View more

I would really like the email showing someone has registered for my events to include their payment status and type. As is I have to log in and look at registered guests to see if they have paid. A real time waste! ... View more

Hi there,   I see that other community members have also shared interest in this feature, but the latest threads about it are from 2021. I would love this feature because I believe it would increase engagement. When users don't have to leave an e-mail to access content, they are more likely to engage with said content.   Thanks!  ... View more

I'm coming from to Constant Contact. One feature I still need is the SMS MMS, which allows me to send images. I'm a Youth Organization, and pictures are valuable! ... View more

I built a 3 day event in the new version.  Each day has a charge and you can sign up for each day as stand alone lecture. But if the customer signs up for 2 days, they get the 3rd day free.  I cannot figure out a way to define the promo code to only work if they spend x amount first.  I am finding that I have to manually sign them up for the 3rd day but now I cannot zero out the charge.  This will mess up my event accounting.  Thanks. ... View more

Not really a question, but... It sure would be nice if, when you are in the process of creating an email - on the page where you select recipients - there would be a link to "Create List" from that page, rather than having to go to the contacts page and begin from there. ... View more

In the reporting section where we have our events, when someone registers a guest it now does not show that guests name in the registered guest downloaded file it will just show that someone has registered someone extra.  This is very time consuming for us to physically click into the guest to gain their information, the older system was easier for us. Can this be resolved? ... View more

I wish there was a way to add new/additional contacts to an event invite that was previously sent. ... View more

We need the ability to send reminder emails to people who have abandoned  their registration so they do not miss cut off dates. Currently there is not a way to choose just specific people to send a reminder email to and it creates a lack of ability to follow up with them.  ... View more

On a standard email, you can see the spam rate in the email details page. But, if you have an automation set up, it will not count your spam reports - or at least it doesn't show you your spam reports. Can this be fixed? Is there a workaround? ... View more

We are a constant contact partner with many customer accounts. As part of our reseller arrangement, we provide our customers with pre-built content in the constant contact account. This includes both emails and social media posts.   We can easily replicate the emails to across all our client accounts using the built-in copy functionality. However that same feature does not exist for social media accounts. Today, we pay a worker to manually and painstakingly duplicate our ~100 social media posts for each new customer we sign up. It's painful.   Any relief here would be greatly appreciated and I'm sure other agencies would feel the same. ... View more

Suggestion/Idea : After getting responses from a survey, there should be a way to email all of those who responded to the survey. For example, I created a survey and got responses. I would love to now send an email to just those who responded to the survey, but there is no way to do that. I may have to send an email to the entire list although I only want to write those that responded to the survey. There should be a button to reply to all respondents. Otherwise, I have to go create a segment list for everyone that replied, just to send them a message.    An example is when you create an event and people register, there is a way to email all just those that registered or click segmentation. But not for survey respondents.   ... View more

Dashboard for Ticket Orders in the Events Section should include add-on information. Right now, that's just not visible at all unless you do a full export.   From email reply: I wanted to see the add-on information alongside the ticket information in the orders tab. So if someone gets an admission ticket then purchases an add-on item, I don't have to toggle through multiple tabs to see what they ordered. ... View more

Would love to be able to be able to check tags in an automation and if contact has a certain tag then be abe to remove them from an automation, second best option would be ability to remove them manually, this is a must , I am surprised this option is not available at the very least. ... View more