Product Ideas

Hello, I would love it if we could be able to export the information from the clicks made. I would love to be able to export them in excel format so that I can merge different campaign click-rates as well. Thank you ... View more

Your Web site refers people to @CTCTHelp on Twitter, and on Twitter, @CTCTHelp has pinned a Tweet saying, “please direct all support inquiries to our main handle @ConstantContact. We encourage you to follow that account as this handle will be inactive come July.” ... View more

It would be nice to have the option to export a list from this page. ... View more

Hi there, we want to know if you could include a feature for the sign-up forms where we can input a custom contact field? Thank you! ... View more

First off, I have been VERY happy with CC and have even been trying to convince my marketing department to switch to CC for their 30K+ subscribers but after this I am **bleep**. I wanted to restart my account so I could show my employer the difference between CC and Campaigner. I called customer service to verify that all my campaigns are still on record. She said yes. I asked what would need to be done to do the $20 plan and that would require restarting my account at $45, log on and delete contacts and then contact billing to refund the difference since I will have no contacts and not sending anything. Billing says can't do that even though the only way to get into system and delete the contacts was to pay. You taxed me $25 and it is not even the $25 I am **bleep** about, it is that I had to pay it just because. You forced me for no reason and that is not right. I am not going back to my employer and going to share my thoughts about CC customer service and policies. Heck, maybe I should just send an e-mail through CC to contacts telling them about this. I am upset and not happy. I want a reply back, email, phone call, smoke signal when you have refunded my money back. I don't want a $25 credit. I want $25 back into my card account. Thank you. ... View more

I have the hardest with constant contact. Don't know why it's so difficult!!!!! Very frustrated. I really needed to send out my email for an upcoming Estate Sale and just have up. ... View more

I love the new calendar view so that we can look at our communications in that format. It would be AWESOME if it was something we could export to include in our overall marketing plan. ... View more

This may already be possible, but it would be extremely helpful for users to be able to create an "Add a New Contact" form template that suits their specific information needs. Currently I have to add contact fields every time I enter a new contact. I tried the group add feature, but can't add enough additional columns. If this already exists please let me know how to set it up.  ... View more

Two things:   First, your name “Constant Contact inadvertently points out your worst flaw. You are sending more than one email per day. Waaaaay too much “contact,” like any of us have time to read all the information you send.   Second, you’re awfully disorganized. Once you scheduled me with two people back-to-back, but the 30 minutes allotted was insufficient. Today, I received an appointment for tomorrow at 3 pm, and I had no plans to send anything tomorrow!   On the bright side, all your help has been very polite and well educated, although the last guy was far ahead of the others in knowledge of “small” thing that really helped. He should be tutoring the others.   How’s that?   Jim ... View more

HAVE A BUTTON TO REACTIVATE AN OLD SERIES. I HAVE TOO MANY AUTOMATED SERIES TO HAVE TO REACTIVATE EACH AND EVERY ONE AGAIN AND AGAIN! THIS IS RIDICULOUS... TOO MANY ACCOUNT REVIEWS.... I AM ABOUT TO LEAVE TO ANOTHER SYSTEM. ... View more

Could add the ability to add the company name when entering multiple contacts? Currently I can only do this when entering 1 contact at a time. It would also be helpful if while in the add 1 contact at a time I could click a button to continue to add more contacts. These changes would be very much appreciated. Thank you! ... View more

Suggestion: I'd appreciate the ability to sort email clickthrough stats from highest to lowest ... View more

It would be SO helpful to be able to create categories to organize lists (like how SharpSpring has their platform set up - used at an old workplace). I have so many old lists that I no longer use but I don't want to delete. It would be awesome to throw these in an "Archive" bucket.  ... View more

many of us who create campaigns try to do so on the weekends. please bring back your Sunday hours.  ... View more

It would be nice to be able to see these by email group, the one small group we send to that has higher open rates, makes the data for our regular customer group difficult to interpret. Thanks! ... View more