Product Ideas

It is time to fix the phone robot and either eliminate it or get one that actually can recognize words. ... View more

Kind of surprised that there is no 0$ options for non-sending accounts to test integrations without messing up a live account. Really impedes developers from finding out to make of the most of your service. ... View more

When you look at your campaigns that will go in the future. There is NO WAY to see the date they are scheduled to go out. Only the date created which is not important at all. ... View more

The most recent software changes once again take away conveniences and add nothing from the user's point of view. Does anyone there ever use the program? ... View more

Where does this feedback go? Who will read it? Will you get back to me? ... View more

My card has been charged though I had opted only for a free trial. Please reverse the amount immediately. I had also sent an intimation earlier also that I would like to stop the subscription immediately then also I have been charged.please revert immediately. ... View more

Your web builder when we click to get the free the page keeps reloading for hours.. also do you offer free telephone support if we have a question about the web builder is it in word press and we add tools to it and a remarking feature as well as a payment feature?? we need to scale it with go daddy and their web builder is not good no internet marketing company will help us as they can't tweet the sight the way they need to. ... View more

Email support?  What email support?   I opened an account on Friday, then within 2 seconds had it disabled, I have no idea why.  Looking at support, could find no solution, and no email address.  Only thing I could do was phone, at my cost, and with timezones being what they are, not until the next day.     The next day, I was too busy with other things, but then got an email "Sorry to See You Go. If Your Needs Change, We’ll Be Here."  What?  Apparently I had "canceled your Constant Contact account.".  Um no.  So replied to that email.  Got an automated reply implying the email address was unmanned and that "Our Help Center can be accessed at: https://www.constantcontact.com/help. You’ll find helpful information and links to contact us across multiple channels (phone, chat, and email)."  Anyone here able to find a chat function, or an email address?     Have to say, having a 30 day trial, not likely to keep it at the end of that time.  Not impressed with the non-existent customer support. ... View more

Website billing information is working so so so slow. Also on hold for over 7 minutes for simple phone call. Your wait message, it just flat irritating! ... View more

Called to report a CSV not opening or saving. Tried on 4 different PC's. The person I spoke with, no offense, was a real *****,. Kept saying its the computer not Constant Contact and was not a customer service type in her demeanor. It upset me that I can't get what we are paying for so will be going to another vendor for all our accounts, of which we have several. Perhaps you can use this to strengthen your customer service training. ****** people off is likely not an ideal objective for your customer service reps. ... View more

I adverting was for trail period of 60 days but you take payment from me today and gave me billing renewal date of 28 sept 2019. this is not a 60 trail period as stated ... View more

There is no way for people to decline in the design template. ... View more

No requirement of Marketing emails. ... View more

It is a difficult programme to manage ... View more

Love the new updates ... View more

Si puo' in Italiano ? is possible in ITALIAN ? Si puo' in Francese ? is possible in French ? ... View more

I tested this sign up link and received 3 thank you messages. That's annoying and needs to be fixed. ... View more