Product Ideas

RivieraPoint17 · ‎04-13-2021

The new format is great from the perspective of the respondants, especially when viewing/interacting in mobile. But the results are harder to analyze, compared to the legacy version of surveys. The legacy survey was great because I could see results individually, as each persons complete survey form, independent from the other respondants. I can't find where to erase past completed surveys in the new format, to not confuse the NEW submissions from the OLD submissions.

AdamC85 · ‎02-26-2019

It would be super helpful if Resends also appeared on the calendar. Thanks.

user0220154 · ‎08-30-2023

Offer a UX survey landing page with a sample of pre set questions. Thanks Uwe

KristaW195 · ‎08-30-2023

It'd be nice if you could change a link to a new document in an email blast and have it default to the new document you just uploaded instead of going back to the old document. i.e. Click on a link, click on edit, upload new document, upload it, and then have that document you uploaded be the new link instead of having to scroll through and find the one you just uploaded.

LaurenceG4 · ‎08-30-2023

I have three different contact lists depending on my target audience. I have names in one that I would like to add to another. However, because that contact is listed in one, I can't add it to the other list. Contact lists should be mutually exclusive and not co-mingled.

SusanQ50 · ‎08-26-2023

Hello! It would be really helpful if we could copy the URL for an email directly from the ••• menu to the right of the campaign. Thank you!

JohnS0251 · ‎08-25-2023

Sometimes it takes hours or more for newly entered customers to show up as new customers in order to send them welcoming emails.

RayM69 · ‎08-24-2023

We send the automated birthday card to our members. We would like those birthdays and anniversaries to be posted on our Facebook Page.

JaneH139 · ‎08-23-2023

Hi, as I'm reviewing our landing page forms, the option to return to landing pages only goes to existing one. You need to get to main landing page forms listing only with the drop-down option.

jellis · ‎12-18-2018

It would be very helpful to know what the pixel dimensions of an image are, as you resize it, so that you can match image sizing throughout your email, exactly.

SANDAPT-JM · ‎11-02-2018

...and when I click on the "x" in its upper right-hand corner, it opens a new tab in my Firefox browser. The tab contains nothing. I pay good money for your product and hate seeing Facebook product ads or any other "advice" ads while using it. Please get rid of this useless, annoying feature or tell people how to turn it off. Thank you.

HeidiS89 · ‎03-01-2022

You have destroyed your survey system and made it incredibly unflexible. The questions are now way too simplified and do not allow for any customization.

SaddleUp · ‎02-23-2022

I used to be able to do this. But now it seems to have to be a YouTube video to click that leads readers to YouTube to watch. That's cumbersome, when all I want to do is insert a quickie video or GIF. Is this possible? If you don't mind, here are my other gripes about the "new" newsletter format/tools: I do NOT want to have my newsletter automatically in the mobile format when folks view it on their phones. I want it the way I design it from the get-go and want to have the option to keep it that way for all views. When I do a newsletter now, the mobile version's single column layout is not aesthetically pleasing. I don't like how I have to preview it and then also check the mobile version to ensure that my fonts aren't all whacky (different sizes, fonts). They look fine when I create, but I know they're messing up in the other views unless I check and change them. I wish we could copy any text block and paste it. Can we? The older version of CC was that way, but I don't see that option easily now. I hope that you take these comments to heart. I have been a customer of yours for more than 10 years and I am now less confident and more frustrated creating my newsletters. Thank you, Lisa Sperling

CarolinaChamber · ‎07-21-2021

This survey update has been extremely frustrating. A net promoter score measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round. This score must be calculated on a 0 - 10 scale. Your new numerical scale no longer gives the option at starting at 0 which is a huge problem for accurately calculating that score. Many of your features that made your system useful have been taken away. Please fix them!

LauriC15 · ‎02-13-2022

I should be able to upload a list of invited guests. As it is the only way people become invited is if they receive an email but I cannot send them an email AFTER the initial email has been sent out without creating a whole new list. The Events emails will not allow me to send a list with tags so my only option is to have multiple lists for one invited guest list. Very difficult to keep organized when the list keeps changing. My list of invitees to this event keeps growing and the program does not allow me to seamlessly add people without having multiple contact lists which just makes it so easy for people to fall through the cracks.

CasinoDaniaBeach · ‎10-05-2022

Have it where there is a tab to just show folders verses having every campaign in list format. Would help with organization so things don't get so cluttered and would make finding previous campaigns easier.

RichardJ691 · ‎07-18-2023

Please add a confirmation button to confirm everyone. I accdently sent out an email asking for confirmation and it was send to all those already confirmed. Now they have to reconfirm.

ScottJ110 · ‎12-24-2018

When I try to crop images using the new image editor, it crops then it automatically reverts changes as if I never cropped the image. Does anyone else have this problem?

JasonD234 · ‎11-13-2019

Why Constant Contact chose to release a function that is this underdeveloped is quite confusing. There is no way to change the size of the font of the poll content. Why? Every time a recipient clicks on a poll box, a seperate pop up window shows up "thanking them". What is the purpose of this? Why can't the recipient simply just click the poll button and leave it at that? This makes it nearly impossible to have multi-question polls. There is also no way to ask open ended questions as part of the poll. This feature never should have been released without proper development.

JannaP · ‎06-02-2021

I'm not sure if i am doing something wrong but when I put my own hex color in and want to use it somewhere else in the email, I have to put the number in again instead of it having it their as a choice. The other version gave you the last few colors you used. Miss that.

Product Ideas

Option to Delete Survey Responses

Show Re-Sends on Calendar view

Prebuilt Survey Page templates

When you link a new document, link the document you just uploaded

Contact Lists are not mutually exclusive

Add Share URL Option under "More" menu

new customers

Post member birthday to social media

Landing Page Forms

Show Pixel Size when Resizing Images

Turn off pop up notifications in account

Survey

I want to insert a video or GIF and have it just run in the body of my newsletter.

Ability to edit each option on the "Numeric Scale" question

[Events 2.0] Upload a list of registrants

Utilize Folder Option

Manually confirm contacts in Awaiting Confirmation

Cannot crop images with new image editor

More customization options for poll block

Recent colors section on color picker missing in cross device editor

Getting Started with Ideas

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