non-profit reactivation of account

[MaddalenaD]

Non-profit often need to save money, so we deactivate the account when we don't need it. It is not easy to reactivate, since there is no trace of the non-profit status when we try to reactivate - so now I have to wait until someone replies to my message in order to prepay the 6 months I need. This should be made more straightforward in my opinion. Thank you!

[Frankie_P]

Hi @MaddalenaD were you unable to see the "Are you a Non-Profit" link on the My Account page of your account? Does following these steps help fit your needs?

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.