poor customer service

[NINDSO]

Rec'd a message I needed to login, did so only to read my trial had ended, never knew I had a trial, never got to experience the product and now I guess I can't, mentioned it in chat to no resolution just have a nice day response (saved it but unable to attach) - you guys suck. If you wanted me to purchase your service you just guaranteed I won't.

[Caitlin_M]

Hi @NINDSO. While we can't reactivate your trial, you are certainly free to start a new trial to try out our product and its features. We'll be here if you have questions during your trial period.