The Final Week of the Ready, Set, Send Challenge Has Begun!

8/22 Event Landing Pages Won't Load

SOLVED
Go to solution
NoraH99
Brand Influencer
0 Votes

Hey There,
I have a few events scheduled and the event landing pages all bookmarked.
As of this evening none of these links will load and open.
I assume this may be a systemwide glitch but just in case am letting you know here. 
Broken links are as follows
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1moct9b07e247&llr=tzj76meab 
http://events.r20.constantcontact.com/register/event?oeidk=a07eidu52ai1170602f&llr=tzj76meab 
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1nfqeb3933d7a&llr=tzj76meab 
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1oxfee53c79f2&llr=tzj76meab 
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1t36pb188d265&llr=tzj76meab 

Thanks

 
1 ACCEPTED SOLUTION
Zoe_H
Employee
0 Votes

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

37 REPLIES 37
CorinneL
Rookie
0 Votes

Mine, too!

Zoe_H
Employee
0 Votes

Hello @CorinneL,

 

We should have some answers soon! Thank you for your feedback. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
VictorL73180
Rookie
0 Votes

My event links are not working as of Aug. 21st all of a sudden. What's happening?

Zoe_H
Employee
0 Votes

Hello @VictorL73180,

 

Thank you for reaching out to the Community! We are currently having this experience with all accounts and are working as fast as possible to get it fixed. Thank you for your patience! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
VictorL73180
Rookie
0 Votes

Mine aren't working either!

Zoe_H
Employee
0 Votes

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JimS23
Rookie
0 Votes

Are other Constant Contact customers finding their all of their event links no longer work as the site being down for technical work last night Sat. Aug. 21 from 9-10 pm ET?

 

Links which previously worked are no longer working.

 

Error:

This site can’t be reached

events.r20.constantcontact.com took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT
WMfam2023
Rookie
0 Votes
Yes. I am experiencing major event issues. Event links are not working following the maintenance window on Saturday August 21.
LPGAAmateurs-NorthernNJ
Rookie
0 Votes

We are experiencing the same problem with Event Links.

Zoe_H
Employee
0 Votes

Hello @LPGAAmateurs-NorthernNJ,

 

Thank you for your feedback! We are currently having this experience system-wide and will update you once it's fixed. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
NoraH99
Brand Influencer
0 Votes

Looks like it's all good now

Zoe_H
Employee
0 Votes

Hello @NoraH99,

 

We did just receive word that it is working now! Thank you for your update as well. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Caitlin_M
Administrator
0 Votes

Hello @WSSF @SpikeandServe @MontgomeryBikeClub @LPGAAmateurs-NorthernNJ The issue surrounding event pages not loading was resolved yesterday. I am replying here for visibility. Your posts were moved over from our feedback boards which are not monitored over the weekend. In the future, please post directly on our Get Help board where you will receive a faster reply. Thank you!

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge Week 6: List Management and Segmentation

    Last week of the challenge! There's still time to join in!

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
Tis' the Season for Last-Minute Holiday Marketing
2PM - 3PM EST