Additional email

[DonnaM792]

If it does not send to the additional members email address which is different why is there such a thing?  Is there a way to get a spreadsheet of those and import them so they receive emails as well?

[William_A]

Hello @DonnaM792 ,

Can you elaborate on what you're referring to? Are you importing contacts with a custom field for additional email addresses, and you're confused on how the email system works? Or are you referring to something else?

[DonnaM792]

Hi William,

Thank you for your response.  I use Constant Contact for a mailing to a neighborhood organization.  When I entered new contacts I would put the spouse in as the additional member with their phone number and email address.  Thinking all email addresses were getting emails.  I am slowly finding out that the additional emails entered for spouse are not and now I need to create them as their own contact.  So I am trying to figure out the easiest way to export the additional member from Constant Contact and import them back in as their own contact.  Any advice, greatly apprecaitedl

Donna

[Caitlin_M]

Hi @DonnaM792. If these additional email addresses were imported as a custom field, you can export the contacts (making sure to include the custom fields), create a file with these new contacts outside of your account, and import them back into the account.

[DonnaM792]

Unfortunately, they were not imported in, I typed them in.  I have gone back and reentered them manually.  It was not too time consuming, but now I know.  Thank you for your reply.  Donna