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I created a 14 day drip campaign for our users who signed up for a 14 day trial.
I can't seem to find how to edit the subject line for each of the emails. The subject lines are all blank. I know when I create a single email I have a settings section where I can write the subject and he preview text.
I can't seem to find that option for a sequence of emails.
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Automation
Hello,
It appears this is a recent issue discovered when CPE-type emails are built within legacy automation series, rather than copied in. The issue results in the header of the emails being wholly unavailable to view and edit. I've tracked the issue to your case, and submitted it to the engineers for further review. If and when they have an update, they'll notify you directly. At this time, they're still collecting info and troubleshooting, so there's no ETA on a fix at this time. If and when there is one, we'll make sure this thread is updated accordingly.
In the meantime, the best workaround would be to copy an existing email from outside of the series into your series for the steps, as those copied templates do show the headers for viewing and editing.
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Here is a screenshot of what I'm seeing.
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Hello @ChenangoSPCA ,
At this time, there is an issue with CPE emails created from within an automation series not having their headers available to edit. The only workaround would be to make the email wholly outside the automation series, or at least just getting it started, and then copying that into the series. You can copy the step from within going forward after that, and it should retain the ability to have its own individually set subject line.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Hello @GraceW632 ,
At this time, there is an issue with CPE emails created from within an automation series not having their headers available to edit. The only workaround would be to make the email wholly outside the automation series, or at least just getting it started, and then copying that into the series. You can copy the step from within going forward after that, and it should retain the ability to have its own individually set subject line.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Hello @ChrisA354 ,
At this time, there is an issue with CPE emails created from within an automation series not having their headers available to edit. The only workaround would be to make the email wholly outside the automation series, or at least just getting it started, and then copying that into the series. You can copy the step from within going forward after that, and it should retain the ability to have its own individually set subject line.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Hello @BizTechWiz ,
At this time, there is an issue with CPE emails created from within an automation series not having their headers available to edit. The only workaround would be to make the email wholly outside the automation series, or at least just getting it started, and then copying that into the series. You can copy the step from within going forward after that, and it should retain the ability to have its own individually set subject line.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
