Cannot See Advanced Settings Tab

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MarcC594
Rookie
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Good afternoon! The account owner wants to check whether he has double opt-in enabled. Neither he nor I (an account manager) can see the tabs required to complete this action when we go to 'My Account.' Is there a setting that we're missing?

1 ACCEPTED SOLUTION
Amanda_G
Employee

Hi @MarcC594 , 

 

I do apologize for that! That would be only visible to the Account Owner. Just to confirm, when the Account Owner clicks on their name at the top right hand side, does it say Account Owner in the drop down? 

 

As long as it does, you should be able to access that by clicking on the dropdown at the top right > choose Settings > Manage Contact Emails on the right side under the Other box. Please let me know if you are still not seeing that. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee

Hi @MarcC594 , 

 

I do apologize for that! That would be only visible to the Account Owner. Just to confirm, when the Account Owner clicks on their name at the top right hand side, does it say Account Owner in the drop down? 

 

As long as it does, you should be able to access that by clicking on the dropdown at the top right > choose Settings > Manage Contact Emails on the right side under the Other box. Please let me know if you are still not seeing that. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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