Solved: Contacts - Constant Contact Community - 382391

Contacts

SOLVED

Hello folks,

How can I filter contacts who never open my emails and delete them in bulk? Thanks much!

1 ACCEPTED SOLUTION

Hello @AnnaM512 ,

You can use segmentation to filter out contacts who've chronically not opened your emails. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

There's also our pre-built low engagement segmentation, which you can use to re-engage those specific contacts that rarely if ever open your emails.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1

Hello @AnnaM512 ,

You can use segmentation to filter out contacts who've chronically not opened your emails. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

There's also our pre-built low engagement segmentation, which you can use to re-engage those specific contacts that rarely if ever open your emails.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Featured Article

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

See Article

Featured Thread

The Unintentional Humor of Spam Emails

Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

View thread

Featured Thread

How to Create Images of Multi-Page PDFs

Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

See Article

Updates

Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article