Error

ErwinChamber
Rookie
0 Votes
Not allowing me to complete and send my email. Top section on Send page won't load for me to select whatever is missing when I try to send an error comes up saying I need to correct something. But nothing is there for me to correct.
1 REPLY 1
William_A
Administrator
0 Votes

Hello @ErwinChamber ,

 

Are you running any security software that's updated recently, or has there been a significant change in your network's security recently? Are you able to test on other browsers, devices, or networks? Does temporarily disabling security programs like ad/pop-up blockers or your VPN (if applicable) alleviate the issue? If disabling those programs or using a different network alleviates the issue, does safelisting our domains in those programs make it so they can be used in tandem with the site? does performing any other basic connectivity troubleshooting alleviate the issue?


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William A
Community & Social Media Support
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