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05-30-2024
06:04 PM
When editing the event landing page, including updating the font and line spacing, after saving and previewing, it looks fine, but when I open the official Landing Page URL the changes are not saved or reflected properly which greatly impacts the branding of our event and organization.
Labels:
- Labels:
-
Events Marketing
-
Landing Pages
- Tags:
- Events
- landing pages
1 REPLY 1
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05-31-2024
12:31 PM
Hello @PamelaR88 ,
This sounds like a glitch we've seen occur sporadically before with some customers' event landing pages. Please reply directly to the @ mention email you receive from my response, or call our general support to provide the following troubleshooting info:
- The landing page's URL and/or the event's name
- What edits were made that did not appear in the live version?
- Was the event copied from another, or was it made from scratch?
- How were the landing page's edits made?
- Did your internet connection noticeably drop or get interrupted at any point during the editing process?
- Does the issue with not being able to save also occur in other browsers or in incognito/private mode?
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William A
Community & Social Media Support
