0 Votes

I have 65 tickets sold for an event and 47 orders. Why don't the emails to all registrants go to all 65 tickets? You are assuming that the person who signed people up are going to forward an email to everyone who they registered. I want to email everyone who is attending directly. Please fix this. 

0 Votes

Hello @NEFDC ,


Similar to the older system, only the registrant for the event is going to be emailed, as it's their contact info being used for the purchasing and managing of the overall registration, even if multiple guests and others are involved. 


If you're wanting everyone who registers for an even of yours to receive emails, they'd need to register individually.

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (65%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST