Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!

Fix the Error that thinks a good email isn't valid!

San-Diego-ASCM
Rookie
0 Votes

I can't upload new contacts into my Lists / General Interest list because it isn't letting me. See error below. 

I tried uploading from a file, and manually entering it and neither work.

 

HELP!!!

 

 

 

2 REPLIES 2
Chris-S
Administrator
0 Votes

Hi @San-Diego-ASCM,

 

I am moving your post from the ideation section to the questions and discussions forum, thereby ensuring that you receive the necessary assistance and guidance from our community of experts.



Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


William_A
Administrator
0 Votes

Hello @San-Diego-ASCM ,

 

Please do not include potentially sensitive contacts' details in the public Community (see Guidelines). 

 

If your first several contacts in your contact file do not have properly formatted email addresses, or are missing their email addresses, the system will reject it. I'd advise checking the email address column for the first several columns to make sure they're meeting the format expectations.

 

If you're unable to resolve the issue on your own, I'd advise calling general support or replying to the automated @ mention email you receive from my response with the contact file, so we can troubleshoot further. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST