Form Plug-In in Elementor Issues

[davidcarnevale]

I am using two forms on my site, on two different pages. The basic sign-up form works perfectly fine. Name and email get put into the correct list in CC. The second form, however, adds contacts to the correct but 1) does not notify the email destination addresses that someone a new contact has been made and the form itself, on the page, does not display the success message. Instead, all of the input date just stays populated and it looks to the user like nothing was submitted. It's been three days since I submitted a support request and there's been no response. Anyone have any suggestions?

[William_A]

Hello @davidcarnevale ,

For support regarding an Elementor form, I'd advise reaching out to their support. 

[davidcarnevale]

To clarify, this is the forms created from the Constant Contact widget, not the Elementor forms tool.

[davidcarnevale · Accepted solution]

Customer Support was able to act as a liaison to technical support. "I have checked this for you and I apologize this appear to be an issue the developers are well aware of and they are working on it to get this fixed as soon as they can." So it's a global issue they are taking their time to fix. Oh well.