How can I delete old email accounts?

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Stasia23
Rookie

I cannot figure out how to do that. I tried to click on the three dots on the right of each record and nothing came up

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Stasia23 ,

 

In order to remove a verified address, you'll need to make sure it's not being used as the From: address in your email campaigns, as the account's main address, or the account's billing address. Once these have been confirmed, you can remove the verified address via your account settings. You may also wish to look at the users verified on the account as well, and remove the one associated with the email you're trying to remove, if applicable.


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William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @Stasia23 ,

 

In order to remove a verified address, you'll need to make sure it's not being used as the From: address in your email campaigns, as the account's main address, or the account's billing address. Once these have been confirmed, you can remove the verified address via your account settings. You may also wish to look at the users verified on the account as well, and remove the one associated with the email you're trying to remove, if applicable.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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