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How do I delete an "active automated email"?

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CarlosF042
Rookie
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William_A
Administrator
0 Votes

Hello @CarlosF042 ,

 

To stop a trigger so the contacts in queue can finish, but no new contacts can join the automation, click the three dots menu for the Automation, then select disable trigger. To completely stop an automated path, even if contacts are currently going through it, select the end option instead. At this time, Automation Paths can't be deleted from your Campaigns view.

 

For full details on managing automation paths, please see this article.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @CarlosF042 ,

 

To stop a trigger so the contacts in queue can finish, but no new contacts can join the automation, click the three dots menu for the Automation, then select disable trigger. To completely stop an automated path, even if contacts are currently going through it, select the end option instead. At this time, Automation Paths can't be deleted from your Campaigns view.

 

For full details on managing automation paths, please see this article.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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