How to edit a custom template

[JohnH9932]

I created a template for a newsletter and would like to make some changes. Anyone know where to find a custom template and how to edit it once you find it?

[William_A · Accepted solution]

Hello @JohnH9932 ,

If you're unable to see or quickly find a template you've worked on, you can also search for or filter it in your campaigns. I'd recommend following along with this article (and the other linked articles within) when you're editing your first email.

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

Our Community also has resources under the Get Help and Resources tabs at the top, particularly for the Marketing Digest page and Onboarding Hub pages.

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.