Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!

How to temporarily remove an active contact from a marketing list.

SOLVED
Go to solution
Balducci
Rookie
0 Votes

How to temporarily remove an active contact from a list for marketing. All other contacts except the selected contact(s) in the list will receive the marketing. 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Balducci ,

 

To temporarily revoke a contact from receiving emails sent to a particular list, without wholly removing them from the list, you can set your contact's permissions to Temporary Hold. When a contact needs to start receiving the emails in that list again, you can re-edit their permissions to be subscribed again.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @Balducci ,

 

To temporarily revoke a contact from receiving emails sent to a particular list, without wholly removing them from the list, you can set your contact's permissions to Temporary Hold. When a contact needs to start receiving the emails in that list again, you can re-edit their permissions to be subscribed again.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
ChrisD4684
Constant Contact Partner
0 Votes

If a contact is designated as a temporary hold, and a new list is later uploaded containing that same contact and email address, will the temporary hold remain active?

William_A
Administrator
0 Votes

Yes, the contact will remain on temp hold until its permission is manually switched back.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST