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I deleted an account by error instead of updating the existing account with new email

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MINational
Rookie
‎09-17-2022 06:17 PM
0 Votes
‎09-17-2022 06:17 PM

Now it doesn't let me update the previous account with new email :frown:
How do I solve this?

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎09-18-2022 10:20 AM
0 Votes
‎09-18-2022 10:20 AM

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎09-18-2022 10:20 AM
0 Votes
‎09-18-2022 10:20 AM

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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