Solved: I deleted an account by error instead of updating ... - Constant Contact Community

MINational · ‎09-17-2022

Now it doesn't let me update the previous account with new email
How do I solve this?

Zoe_H · ‎09-18-2022

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎09-18-2022

Hello @MINational,

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

I deleted an account by error instead of updating the existing account with new email

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.