Check out the Latest Product Updates for Summer 2024!

Include workflow option to email internal contacts when form is submitted

TGSchool
Rookie
0 Votes

We want to trigger an email send to our internal team when a contact has been added to a specific list. There only appears to be options to send the contact another email, but not to send a notification or alert. We tried the standard daily notification, but it does not tell us what list they were added to. We have a lot of lists, and want to reply quickly to only certain ones, the rest automatically get added to a nurture campaign. We just upgraded our plan as this support article showed notifications as an option, and when we contacted support they confirmed we could send a notification for a specific list. But looks like creating a Visual Workflow is not an option in the Standard plan we just upgraded to. Support article referenced: https://knowledgebase.constantcontact.com/lead-gen-crm/articles/KnowledgeBase/50465-Creating-Visual-...

1 REPLY 1
William_A
Administrator
0 Votes

Hello @TGSchool ,

 

The article you're referencing is for the Lead Gen & CRM product (formerly SharpSpring), not the main Email & Digital Marketing services you're a customer of. Please see this Feedback thread for a related functionality request.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jul 10
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST