Include workflow option to email internal contacts when form is submitted

TGSchool
Rookie
0 Votes

We want to trigger an email send to our internal team when a contact has been added to a specific list. There only appears to be options to send the contact another email, but not to send a notification or alert. We tried the standard daily notification, but it does not tell us what list they were added to. We have a lot of lists, and want to reply quickly to only certain ones, the rest automatically get added to a nurture campaign. We just upgraded our plan as this support article showed notifications as an option, and when we contacted support they confirmed we could send a notification for a specific list. But looks like creating a Visual Workflow is not an option in the Standard plan we just upgraded to. Support article referenced: https://knowledgebase.constantcontact.com/lead-gen-crm/articles/KnowledgeBase/50465-Creating-Visual-...

1 REPLY 1
William_A
Administrator
0 Votes

Hello @TGSchool ,

 

The article you're referencing is for the Lead Gen & CRM product (formerly SharpSpring), not the main Email & Digital Marketing services you're a customer of. Please see this Feedback thread for a related functionality request.


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William A
Community & Social Media Support
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