Community Home
Get Help
Events & Webinars
Ideas
Groups
Learn
Resources
MyRewards
Summarize Your Email with AI When Posting to Social Media
Learn How

Issue with not being able to copy past email to use for another

SVTU
Rookie
‎04-03-2022 01:45 PM
0 Votes
‎04-03-2022 01:45 PM

Anyone else having issues today, April 3?

I get the ability to see past campaigns BUT when I "click" on "copy", or even start new with "create" I just get the link info but it does not proceed to the link, even after repeating.

Labels:
4 REPLIES 4
Zoe_H
Employee
Employee
‎04-03-2022 01:52 PM
0 Votes
‎04-03-2022 01:52 PM

Hello @SVTU,

 

Thank yo ufor bringing this to our attention! Please try refreshing your screen by selecting Campaigns and your links should be active. Thanks!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SVTU
Rookie
‎04-03-2022 02:12 PM
In response to Zoe_H
0 Votes
‎04-03-2022 02:12 PM

Refreshing does not work. I have even cleared history in Safari and also restarted my computer.

SVTU
Rookie
‎04-03-2022 02:25 PM
In response to Zoe_H
0 Votes
‎04-03-2022 02:25 PM

ANY OTHER OPTIONS? Is there an issue with the site? Is there an issue with CC and MAC / Safari now? HAVE NOT HAD THIS ISSUE IN THE PAST.

Zoe_H
Employee
Employee
‎04-03-2022 02:39 PM
In response to SVTU
0 Votes
‎04-03-2022 02:39 PM

Hello @SVTU,

 

For troubleshooting purposes, I do recommend switching to another browser to see if this improves. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Article

    Community Roundup: August 2024

    Check out all the great articles, discussions, and events for the month of August!

    See Article