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Issue with not being able to copy past email to use for another

SVTU
Rookie
‎04-03-2022 01:45 PM
0 Votes
‎04-03-2022 01:45 PM

Anyone else having issues today, April 3?

I get the ability to see past campaigns BUT when I "click" on "copy", or even start new with "create" I just get the link info but it does not proceed to the link, even after repeating.

Labels:
4 REPLIES 4
Zoe_H
Employee
Employee
‎04-03-2022 01:52 PM
0 Votes
‎04-03-2022 01:52 PM

Hello @SVTU,

 

Thank yo ufor bringing this to our attention! Please try refreshing your screen by selecting Campaigns and your links should be active. Thanks!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SVTU
Rookie
‎04-03-2022 02:12 PM
In response to Zoe_H
0 Votes
‎04-03-2022 02:12 PM

Refreshing does not work. I have even cleared history in Safari and also restarted my computer.

SVTU
Rookie
‎04-03-2022 02:25 PM
In response to Zoe_H
0 Votes
‎04-03-2022 02:25 PM

ANY OTHER OPTIONS? Is there an issue with the site? Is there an issue with CC and MAC / Safari now? HAVE NOT HAD THIS ISSUE IN THE PAST.

Zoe_H
Employee
Employee
‎04-03-2022 02:39 PM
In response to SVTU
0 Votes
‎04-03-2022 02:39 PM

Hello @SVTU,

 

For troubleshooting purposes, I do recommend switching to another browser to see if this improves. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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