Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 2!

No Click-Through Distribution on Resend

JenniferS93737
Rookie
0 Votes

Looking at a recent send, I see that I had 111 clicks on the resend, but when I check the Click-Through Distribution on the resend, I have no data. The data for the initial send is all there and fairly consistent with expected results but nothing for the resend to non-openers. It has been 11 days from the initial send and 5 from the resend, so I expect data. I have never encountered this before and certainly be asked about it by my higher ups so is there a reason for this or just "it happens"?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @JenniferS93737 ,

 

We've seen this pop up sporadically with some campaigns that are several generations of copied-copies. The workaround if this occurs would be to click the number for the Resend clicks, then on that drilldown page select Clicks at the top, and then swap over to Links. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 2 - Designing the Perfect Email

    Learn how to create emails to effectively engage with your audience and drive the results you want.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST