Phantom Users

DickD59
Rookie
0 Votes
I have an e mail address that keeps coming back as a "postmaster@outlook" message of nondelivery AND I cannot find it anywhere in my Constant Contact
1 REPLY 1
William_A
Administrator
0 Votes

Hello @DickD59 ,

 

That's a generic email address used by Outlook for notifying you of an undeliverable bounce. Other email programs are also known to utilize similar "postmaster@" addresses for their automated bounce notification emails. The true contact's address might be included in the email you receive from "postmaster@," but otherwise this is simply referencing one of your contacts that's regularly bouncing, as shown in your emails' reporting.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST