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Re: Editing line spacing in CPE

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GraceChurchGeorgetown
Campaign Collaborator
0 Votes

Well, the line spacing in the current editor did work until recently, and now it does not.  I remain puzzled as to why this is not working, and why the capabilities of the current editor seem to appear and vanish from day to day.

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @GraceChurchGeorgetown ,

 

I checked your last several emails, and they're using the 3ge builder, which is probably why the line spacing isn't working the same as what you expect with the current CPE builder. If you're confused about whether or not the builder you're in is actually the CPE, the CPE's header for saving and continuing will look like this:

Capture.PNG

 

Emails copied from 3ge campaigns you've made in the past will likely still be in 3ge, and thus some blocks and functionalities will be significantly different from the CPE. When I edit my text in the CPE I'm experiencing no issues with the line spacing adjustments. When you have the chance, please copy / create an email using the CPE to see if the line spacing is properly working on your end.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @GraceChurchGeorgetown ,

 

I checked your last several emails, and they're using the 3ge builder, which is probably why the line spacing isn't working the same as what you expect with the current CPE builder. If you're confused about whether or not the builder you're in is actually the CPE, the CPE's header for saving and continuing will look like this:

Capture.PNG

 

Emails copied from 3ge campaigns you've made in the past will likely still be in 3ge, and thus some blocks and functionalities will be significantly different from the CPE. When I edit my text in the CPE I'm experiencing no issues with the line spacing adjustments. When you have the chance, please copy / create an email using the CPE to see if the line spacing is properly working on your end.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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