Re: Editing line spacing in CPE

SOLVED
Go to solution
GraceChurchGeorgetown
Campaign Collaborator
0 Votes

Well, the line spacing in the current editor did work until recently, and now it does not.  I remain puzzled as to why this is not working, and why the capabilities of the current editor seem to appear and vanish from day to day.

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @GraceChurchGeorgetown ,

 

I checked your last several emails, and they're using the 3ge builder, which is probably why the line spacing isn't working the same as what you expect with the current CPE builder. If you're confused about whether or not the builder you're in is actually the CPE, the CPE's header for saving and continuing will look like this:

Capture.PNG

 

Emails copied from 3ge campaigns you've made in the past will likely still be in 3ge, and thus some blocks and functionalities will be significantly different from the CPE. When I edit my text in the CPE I'm experiencing no issues with the line spacing adjustments. When you have the chance, please copy / create an email using the CPE to see if the line spacing is properly working on your end.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @GraceChurchGeorgetown ,

 

I checked your last several emails, and they're using the 3ge builder, which is probably why the line spacing isn't working the same as what you expect with the current CPE builder. If you're confused about whether or not the builder you're in is actually the CPE, the CPE's header for saving and continuing will look like this:

Capture.PNG

 

Emails copied from 3ge campaigns you've made in the past will likely still be in 3ge, and thus some blocks and functionalities will be significantly different from the CPE. When I edit my text in the CPE I'm experiencing no issues with the line spacing adjustments. When you have the chance, please copy / create an email using the CPE to see if the line spacing is properly working on your end.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST