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Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,332 REPLIES 1,332
user804449
Rookie
0 Votes

Buen día!

 

Alguien me podria apoyar quitan el logo de constact contact del pie de correo.

Gracias!

Frankie_P
Moderator
0 Votes

Hola @user804449 

 

¡Gracias por contactarnos sobre sus campañas de correo electrónico! Hemos eliminado con éxito el logotipo de Constant Contact de sus pies de página. Háganos saber si hay algo más en lo que podamos ayudarlo.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
TraxCommMarketing
Rookie
0 Votes

Hi I would like to remove the Constant logo of the footer my mail marketing.

William_A
Administrator
0 Votes

Hello @TraxCommMarketing ,

 

I got our logo removed from your account's default footer. If you need the wording "About Constant Contact" also changed to something like "Privacy Policy" or "Our Provider's Policy," please reply with the wording you want and I'll get an opp submitted to our coding team to get that changed.

 

If you're currently working on an email campaign, you may need to refresh your screen to see this change reflected. Email campaigns that have already been delivered will still have the logo at the bottom.


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William A
Community & Social Media Support
user802866
Rookie
0 Votes

Can you please help with removing the Constant Contact logo in the footer of our emails and our account in general?

 

Thank you.

Zoe_H
Employee
0 Votes

Hello @user802866,

 

Thank you for reaching out to the Community! Please refresh your screen and the Constant Contact logo should be removed. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
DanC618
Campaign Contributor
0 Votes

Please remove the Constant Contact logo from the footer of my emails.

 

Thank you.

Zoe_H
Employee
0 Votes

Hello @DanC618,

 

Thank you for reaching out to the Community! Please refresh your screen on Constant Contact and our logo should be removed from the bottom of your email newsletters. Have a great day!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LeslieL259
Rookie
0 Votes

Can anyone please tell me how to remove the Constant Contact logo from our footer?

Adrienne_B
Employee
0 Votes

Hi @LeslieL259 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. 

 

I have removed the logo from your footer. If you refresh you account, you should see this reflected. Please feel free to reach out if you have further questions.

 

Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
user57943
Rookie
0 Votes

Please remove the Constant Contact logo from the footer of my emails.

 

Thanks.

Adrienne_B
Employee
0 Votes

Hi @user57943 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I have removed the Constant Contact logo from the footer of your emails. Please take a look and reach back out if you need anything else. 

 

Thank you for choosing Constant Contact. Have a good day!


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
user756710
Rookie
0 Votes

I'm a paying customer and I would like the Constant Contact banner from the footer removed, I would like urgent help in this matter please. Thank you

Adrienne_B
Employee
0 Votes

Hi @user756710 

 

Thank you  for reaching out to  the Constant Contact Community. It's my pleasure to assist you today.

 

I have removed the Constant Contact logo from your emails. Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
FirstNameL518946
Rookie
0 Votes

Hello, 

We are having the same situation here and would like to remove the Constant Contact logo from our footer. We are a paid customer. Also, is it possible to make our footer black? 

Please advise asap, thanks! 

FirstNameL518946
Rookie
0 Votes

Hello, 

We would like to remove the Constant Contact logo from our footer. We are a paid customer. Also, is it possible to make our footer black? The white clashes a bit with our branding, so if this is possible, that would be great! 

Please advise asap, thanks! 

William_A
Administrator
0 Votes

Hello @FirstNameL518946 ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. If you're needing "About Constant Contact" updated to say something different (e.g. Privacy Policy, Our Privacy Policy, Our Provider's Privacy Policy, etc.), please reply to the automated email you receive from my @ mention. In this reply, please include your username and the verbiage you want. Otherwise, you can also call our regular Support line to get an opp submitted to the coding team to make this basic change.

 

If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is not a free service and costs $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


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William A
Community & Social Media Support
user058947
Rookie
0 Votes
hello i would like the constant contact information and logo removed from my email footer. thanks
William_A
Administrator
0 Votes

Hello @user058947 ,

It looks like you spoke with a chat representative, and they got our logo successfully removed from the footers. You should see this reflected in all emails you're working on. If you're needing "About Constant Contact" updated to say something different (e.g. Privacy Policy, Our Privacy Policy, Our Provider's Privacy Policy, etc.), please reply to the automated email you receive from my @ mention. In this reply, please include your username and the verbiage you want. Otherwise, you can also call our regular Support line to get an opp submitted to the coding team to make this change.

 

If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is an additional paid service with a one-time fee of $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
PaulO792
Campaign Collaborator
0 Votes

It's literally been years (at least 3) since people have been asking for an easy way to hide the Constant Contact logo (not the footer). With the rebranding, the presence of the logo has gotten bigger and more obnoxious. Why do you continue to perpetuate that it requires "a qualified CC employee" to do the work? We're not asking for the footer to be hidden, we're not asking for the CAN-SPAM act to be violated. I'm just asking for a logo not to appear on paid accounts.
In many other CRMs - this is a user-controlled switch AND the service pays for any referrals. Why don't you do this? (e.g. https://mailchimp.com/help/add-remove-referral-badges/ )

William_A
Administrator
0 Votes

Hello @PaulO792 ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. I've also gone ahead and tracked your feedback for the developers. Please let us know if there's anything else we can do to assist.


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William A
Community & Social Media Support
AnnS
Campaign Collaborator
0 Votes

CC is not PAYING ME to advertise CC for free

I am PAYING YOU AND DO NOT WANT YOUR LOGO HUGE AT end of all of my emails!!!

REDUCE IT NOW or tell me how

Ann S

William_A
Administrator
0 Votes

Hello @AnnS ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is an additional paid service with a one-time fee of $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
JonE457
Rookie
0 Votes

Hi

How do I remove the constant contact logo / branding at the bottom?

Which 'subscription' can it be removed?

How do I request it.

thx

 

 

LOGO HERE

 

Try email marketing for free today!

William_A
Administrator
0 Votes

Hello @JonE457 ,

 

Our logo should no longer be in the footer of your emails. emails that have already been delivered won't be affected, but any future live, test, or re-sends will reflect this change.


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William A
Community & Social Media Support
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