Solved: Report containing Contacts w/ 0% Average Open Rate - Constant Contact Community

123Muzic · ‎11-18-2023

Good Afternoon, I am searching for a report that will supply all email addresses with a 0% Average Open Rate since being added to our contact list. How would I generate such a report?

William_A · ‎11-19-2023

Hello @123Muzic ,

You can use segmentation to filter out contacts who've chronically not opened your emails., such as with the criteria of Contact Activity > Did Not Open > and then set a date range for the lifespan of your account. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎11-19-2023

Hello @123Muzic ,

You can use segmentation to filter out contacts who've chronically not opened your emails., such as with the criteria of Contact Activity > Did Not Open > and then set a date range for the lifespan of your account. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Report containing Contacts w/ 0% Average Open Rate

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Share Your Success Sweepstakes

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.