Re: SMS Scheduler Automation is NOT Accurate to sc... - Constant Contact Community

QuintenS1 · ‎12-15-2023

On 12/11 I created and scheduled an SMS message for a client's event to be sent out on Thursday, December 14th at 10 AM CST. (The day of the event 12/14 to inform their customers) The constant Contacts platform said it was sent, however, we never received the information until Friday 12/15 at 1:05 PM CST. I need answers on why this was not sent out when it was originally scheduled in the system. The reporting says it was but IT WASNT. HELP.

William_A · ‎12-15-2023

Hello @QuintenS1 ,

Please call our general support for live troubleshooting regarding your SMS campaign.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SMS Scheduler Automation is NOT Accurate to scheduled content

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.