SMS movement?

CheriBales · ‎02-05-2024

Any movement on the lagging approval for SMS. The "Up to 4 days" disclaimer on the site currently doesn't seem to apply - I have one client going on 2+ weeks awaiting approval and another who's at 9 days. We've verified everything needed has been submitted. Is this something that will shake loose in a day or so? I need the functionality sooner than 2 weeks from now.

William_A · ‎02-05-2024

Hello @CheriBales ,

Please call our general support so they can troubleshoot live, or see if a registration reset through our higher level teams is necessary to resolve the issue for your client.

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William A
Community & Social Media Support

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