Community Home
Resources
Events & Webinars
Learn
Groups
Product Ideas
Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!
Get started

The suspended email address bounce category

SOLVED
Go to solution
EmilyB948
Rookie
‎04-02-2022 03:48 PM
0 Votes
‎04-02-2022 03:48 PM

I have personally verified that multiple emails that are bouncing and coming up as suspended - are indeed legit emails. They are only bouncing from constant contact, not from other email address senders.  Now what . . . what can that person (or me) do to make sure that they do receive our emails in the future and don't continue bouncing. 

1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎04-02-2022 04:17 PM
‎04-02-2022 04:17 PM

Hello @EmilyB948,

 

If you believe a valid email address has been marked as Suspended, you have the opportunity to unsuspend it within your account. If you have too many, please give our Delivery Specialists a call for some extra assistance and information! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎04-02-2022 04:17 PM
‎04-02-2022 04:17 PM

Hello @EmilyB948,

 

If you believe a valid email address has been marked as Suspended, you have the opportunity to unsuspend it within your account. If you have too many, please give our Delivery Specialists a call for some extra assistance and information! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 1 - Goal Setting

    Master email marketing fundamentals and transform your business.

    Join challenge