Ticket Add-on Issue

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ShaneD080
Brand Visionary
0 Votes

There is an issue with Ticket Add-on(s).  The buyer can purchase an "add-on" without buying a "ticket".  This should not be.  An add-on is in addition to a ticketed sale.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ShaneD080 ,

 

At least one ticket is required for a registration to be submitted. If you have both tickets and add-ons available, and someone only has an add-on selected, they'll receive an error if they try to continue.

 

event error.png


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ShaneD080 ,

 

At least one ticket is required for a registration to be submitted. If you have both tickets and add-ons available, and someone only has an add-on selected, they'll receive an error if they try to continue.

 

event error.png


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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