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Tutorial: Manage your contacts and lists

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ZubyJ
Rookie
‎02-09-2022 05:27 PM
0 Votes
‎02-09-2022 05:27 PM

I need to shorten my email contact list.  How do I tell if the contact is active and how often they open an email

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎02-09-2022 07:07 PM
0 Votes
‎02-09-2022 07:07 PM

Hi @ZubyJ , 

 

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee
Employee
‎02-09-2022 07:07 PM
0 Votes
‎02-09-2022 07:07 PM

Hi @ZubyJ , 

 

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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