Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Understanding email engagement

SOLVED
Go to solution
AgencyONE
Campaign Contributor
0 Votes

Is there a way to run a report for all contacts in system that have a "0" open rate. I would like to segment them and remove them all at once. Thank you!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AgencyONE ,

 

You can run a segment with the criteria of contact activity > Did not open > Any Email > Between > and set dates from when you first opened your account to now. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @AgencyONE ,

 

You can run a segment with the criteria of contact activity > Did not open > Any Email > Between > and set dates from when you first opened your account to now. You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
AgencyONE
Campaign Contributor
0 Votes

thank you, this is very helpful!

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST