Hi, I have the constant contact WP plugin, it is connected, I can see all the lists but when I try to add myself from the website subscribe form, it does not add to the list in constant contact, although shows a success message. I have disabled e-notifications, and I have the version with the default by-pass cron scheduling selected. Any help would be appreciated.
Hello @HRBP2023 ,
Is the contact info (email address) already in the list from a previous import / addition? Does removing and re-adding the Wordpress form to your site alleviate the issue?
If you're still unable to resolve the issue on your own, I'd advise calling general support and requesting a transfer to the Tier 2 team for integration support and troubleshooting.
Hi William, thank you so much for your response and support. I removed and re added the wordpress form and it works perfectly now! Thank you so much for your help! I'm so grateful.
Regards.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereTop Choice: Not confident at all (82%)
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article