Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Words broken

SaraB8226
Rookie
0 Votes

I set up a campaign and the message came out clearly on my desktop but on the mobile version the text was not kept together and one of the words was broken with half on one line and the rest on the next line. 

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SaraB8226 ,

 

I'm moving this post over to our Questions & Discussions board, since it fits a bit more with our general support.

 

When I test sent your latest emails to myself, they all came through in the mobile Gmail app without the justified partial cutoff for longer words.

 

I'm wondering if there's a specific setting in your email app, or if it's something that one particular email app is doing to the emails - where if the words are long enough or the font is large enough, it will do that partial cutoff. Are you able to recreate the issue in other email apps, or just yours in particular? Does it also occur with the mobile browser version (if you have applicable)?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST