Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

auto thank after submitting survey

FriendsBMBCL
Rookie
0 Votes

Hello, we are building a membership survey and would like to build an auto thank you that is sent after the survey response is submitted. How do we do this?

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @FriendsBMBCL ,

 

The only thank you / confirmation a survey participant would receive is the thank you page that shows immediately upon submitting their responses. At this time, you'd need to manually send any further correspondence that results from the survey responses.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
BradE64
Rookie
0 Votes

Why isn't there an option to customize the thank you page/message? We would like to send people to our website once they have completed a survey.

Caitlin_M
Administrator
0 Votes

Hi @BradE64. I apologize for the delay in our reply. There is an open feature request for customization of the survey thank you page.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST