Schedule Your First Email

Coni · ‎07-30-2023

How do you cancel an email ready to go out

William_A · ‎07-30-2023

Hello @Coni ,

The option to unschedule a scheduled email will display on the Campaigns page, as well as it More menu, after the email is in scheduled status. If the email is in Draft, Active (in the middle of sending), or Sent statuses, it can't be unscheduled.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-30-2023

Hello @Coni ,

The option to unschedule a scheduled email will display on the Campaigns page, as well as it More menu, after the email is in scheduled status. If the email is in Draft, Active (in the middle of sending), or Sent statuses, it can't be unscheduled.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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