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canva

Sunlightseniorcare
Rookie
‎10-13-2022 01:22 PM
0 Votes
‎10-13-2022 01:22 PM

I had created a newsletter using canva and then it disappeared.

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Top Answer
William_A
William_A
Administrator

‎Oct 14, 2022 8:14:42 AM

Hello @Sunlightseniorcare ,

 

As I'm unable to access your Canva account, I can't really troubleshoot this further for you. I'd advise looking in your Canva library again to see if the PDF you were creating is still there in either the trash or main hub. Otherwise, please call our general support and request a transfer to the Tier 2 integrations team for further assistance.

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1 REPLY 1
William_A
Administrator
Administrator
‎10-14-2022 11:14 AM
0 Votes
‎10-14-2022 11:14 AM

Hello @Sunlightseniorcare ,

 

As I'm unable to access your Canva account, I can't really troubleshoot this further for you. I'd advise looking in your Canva library again to see if the PDF you were creating is still there in either the trash or main hub. Otherwise, please call our general support and request a transfer to the Tier 2 integrations team for further assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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