Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

error editing contact "Please review the fields below and correct any issues."

IthaTrantham
Rookie

1. get error editing contact "Please review the fields below and correct any issues." and there is nothing to correct

2. can't quicksend email

8 REPLIES 8
William_A
Administrator
0 Votes

Hello @IthaTrantham ,

 

Is the contact you're trying to edit unsubscribed, or are you trying to change its permission type? Are you changing the contact's list membership or tag? Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
CGTV
Rookie

I've been experiencing the SAME issue since the end of July. Any changes to any contact is presented with the same error. Any updates on this???

Caitlin_M
Administrator
0 Votes

Hi @CGTV. Can you provide any additional information on what's happening exactly? William asked some questions above. 

--

Caitlin M.
Community Manager
SandraF993
Rookie
0 Votes

Any updates?? 

William_A
Administrator
0 Votes

Is the contact you're trying to edit unsubscribed, or are you trying to change its permission type? Are you changing the contact's list membership or tag? Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
CGTV
Rookie
0 Votes

Every contact I try to edit gives me the same error message, "Please review the fields below and correct any issues."

Caitlin_M
Administrator
0 Votes

Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 

--

Caitlin M.
Community Manager
MathewD8
Brand Visionary
0 Votes

I'm having the same problem - supposedly people don't have emails... yet the list I upload has legitimate emails throughout... and I can't manually add the people "skipped" to the new list - we don't even have 50 lists that people might be on to have folks on more than 50 lists, so its not that.

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST