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error editing contact "Please review the fields below and correct any issues."

IthaTrantham
Rookie

1. get error editing contact "Please review the fields below and correct any issues." and there is nothing to correct

2. can't quicksend email

8 REPLIES 8
William_A
Administrator
0 Votes

Hello @IthaTrantham ,

 

Is the contact you're trying to edit unsubscribed, or are you trying to change its permission type? Are you changing the contact's list membership or tag? Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
CGTV
Rookie

I've been experiencing the SAME issue since the end of July. Any changes to any contact is presented with the same error. Any updates on this???

Caitlin_M
Administrator
0 Votes

Hi @CGTV. Can you provide any additional information on what's happening exactly? William asked some questions above. 

--

Caitlin M.
Community Manager
SandraF993
Rookie
0 Votes

Any updates?? 

William_A
Administrator
0 Votes

Is the contact you're trying to edit unsubscribed, or are you trying to change its permission type? Are you changing the contact's list membership or tag? Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
CGTV
Rookie
0 Votes

Every contact I try to edit gives me the same error message, "Please review the fields below and correct any issues."

Caitlin_M
Administrator
0 Votes

Are you able to edit the contact by re-uploading their email address alongside the new info via the type/paste multiple or file upload methods? 

--

Caitlin M.
Community Manager
MathewD8
Brand Visionary
0 Votes

I'm having the same problem - supposedly people don't have emails... yet the list I upload has legitimate emails throughout... and I can't manually add the people "skipped" to the new list - we don't even have 50 lists that people might be on to have folks on more than 50 lists, so its not that.

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