Solved: trying to upload an article to create an email. It... - Constant Contact Community

L96581 · ‎09-19-2023

im using adobe pdf and that is not working.

William_A · ‎09-19-2023

Make sure the document you're trying to upload is one of the accepted formats, and isn't some specialty type, or doesn't need to be properly saved / converted within the program you used to build it. Additionally, make sure the document you're trying to upload is 5MB or smaller.

For more info, please see this article.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎09-19-2023

Hello @L96581 ,

Make sure the document you're trying to upload is one of the accepted formats, and isn't some specialty type, or doesn't need to be properly saved / converted within the program you used to build it. Additionally, make sure the document you're trying to upload is 5MB or smaller.

For more info, please see this article.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

trying to upload an article to create an email. It keeps telling me it doesnt recognize the format.

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