Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!

will not allow mail address

D2KC
Rookie
0 Votes

Hello,

two contacts on list with same name but different email address.

deleted one contact tried to update remaining email address.  Error message reads: "this email address already exists"

please advise

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @D2KC. Can you add a new contact with the updated email address, then delete the "old" one? This may be able to have the new contact added in.

--

Caitlin M.
Community Manager
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST